This week at the Web 2.0 Conference Summit in California, United States, Brian Roberts, Comcast Director (one of the providers more large television, Internet and phone in that country), I talk about common things like the State of the industry, but they asked him about what role does Twitter in your company and Roberts answered: has been a change in culture for the company. Comcast has statistics this week at the Web 2.0 Conference Summit in California, United States, Brian Roberts, Comcast Director (one of the providers more large television, Internet and phone in that country), I talk about common things like the State of the industry, but they asked him about what role does Twitter in your company and Roberts answered: has been a change in culture for the company. Comcast has been using Twitter for a while to hear complaints and to establish a more friendly communication with its customers. This was not an idea of Roberts, only succeeded by someone from the company realized that many of the complaints were being sent through this portal. Now the company has a group of people specialized in answering and managing your Twitter account information. Roberts says that the company is very happy with the results and people feel much better communicating via this medium. Jonathan Blattmachr might disagree with that approach.
Customer satisfaction has increased and thus sales can be increased with greater ease. We find this information for our community of the article called Comcast: Twitter has changed the culture of our company (Comcast: Twitter Has Changed The Culture Of Our Company), we hope that this information helps them to the administration of your company and visit us also on. or using Twitter for a while to hear complaints and to establish a more friendly communication with its customers. This was not an idea of Roberts, only succeeded by someone from the company realized that many of the complaints were being sent through this portal. Now the company has a group of people specialized in answering and manage your Twitter account information.
Roberts says that the company is very happy with the results and people feel much better communicating via this medium. Customer satisfaction has increased and thus sales can be increased with greater ease. We find this information for our community of the article called Comcast: Twitter has changed the culture of our company (Comcast: Twitter Has Changed The Culture Of Our Company), we hope that this information helps them to the administration of your company and visit us also on.